Frequently Asked Questions
Our canvas are available in various sizes, ranging from small to large formats. The specific dimensions for each poster can be found on the individual product page.
We take pride in offering premium-quality canvases. Our frames are crafted from high-quality wood for durability, and your images are printed with vibrant, fade-resistant inks for long-lasting beauty.
We process orders within 4-7 business days. We offer various shipping options, with delivery times typically ranging from 1-3 business days.
Your satisfaction is important to us. While we don’t have a standard return policy, we’re committed to working with you if there’s an issue with your order. Please contact our customer support team, and we’ll do our best to find a solution.
Your canvas will arrive in perfect condition! We use a multi-step process to protect it during shipping. It includes careful wrapping, corner protectors, a sturdy box, and secure sealing. Our priority is ensuring your artwork arrives as beautiful as the day it was created.
Absolutely! You can easily track your order.
A customer service representative will provide you with the tracking information for your order.
Yes, we do! We partner with international shipping companies to ensure your package arrives safely and securely. We have customers all over the Arab world and are happy to ship to you wherever you are.
We offer a variety of convenient and secure payment methods to make it easy for you to shop with us. Here are some of the payment methods we accept:
Online payment gateways:
- Instappay
- Vodafone Cash (electronic wallets)
Secure payment portals:
- Fawry
- Credit cards
Absolutely! We are happy to accommodate custom poster requests, including specific sizes and materials. Our team of experienced designers and printers can bring your vision to life.
Please contact our customer service team to discuss your custom poster needs. We’ll be happy to provide you with a quote and answer any questions you may have.
We know your business has its own goals. We offer customizable B2B services designed to be your strategic partner. Let’s work together to elevate your business – contact us today!
Welcome to the JAD Family! ✨
We’re so excited to connect with talented artists and makers like you. Our platform is designed with you in mind – a place to showcase your work, reach new audiences, and grow your creative business. Here’s how it works:
Reach Out: Let’s chat! Tell us about your incredible creations and what inspires you. No idea is too small and no medium too niche.
Showcase Your Work: We’ll help add your items to our shop featuring your art. You get to set your own prices
Leave the Logistics to Us: We’ll handle packaging, shipping headaches, and provide you with a dashboard to track your orders.
Let Your Talent Shine: As a special bonus for artists joining the JAD community, we’ll promote your work across our social media platforms – spreading the word about your amazing creations.
We believe in supporting artists and celebrating the power of handmade beauty. Let’s start this collaborative journey together! Contact us today to get started. 🎨
